Shipping & DELIVERIES

 

Ordering and Delivery

Please note that all prints and framed artworks are produced and delivered from Perth, Western Australia.

Local delivery and installation services are available.

For International deliveries “Print only” options are available and produced in Western Australia, delivered either to the postal address supplied or to our partner framing company in your country at your request. This is a carbon and monetary cost saving initiative. Prints may take up-to 4-6 weeks depending on destinations.

For our standard shipping, we send your order in specialty packaging made for art to the address you provide. Orders with items of different sizes will be shipped at the rate of the largest picture in the order.

When ordering online, please select the country of the desired shipping destination; the correct shipping costs will then be shown.

As soon as we receive your order, you will receive a confirmation via e-mail. When your order is shipped, we send you a shipping confirmation including a tracking number from our certified shipping partners and the receipt/invoice for your records.

Please note that international shipments may be subject to additional customs fees or import taxes payable by the purchaser.

Return Policy

Refunds are not provided for change of mind. In terms of your statutory rights, we will offer an exchange, credit note or refund on any item that is faulty or different from what was shown or described to you. We are happy to provide an exchange or a credit note on any within 14 days of purchase, providing that the item remains unused, undamaged and is in its original condition. We will require the original receipt as proof of purchase.